345e Game Terms and Conditions — Rules, Policy & Player Agreement

1Acceptance of Terms

By accessing the 345e game platform — whether through the website at 345egame.pro or through the mobile app — you confirm that you have read, understood, and agreed to these Terms and Conditions in full. This agreement applies to all features of the platform including sports betting, casino games, live casino, slot games, bonuses, and all payment transactions.

These terms apply alongside the Privacy Policy and any additional rules or conditions that apply to specific promotions, games, or features on the platform. Where a conflict exists between these general terms and any specific promotion or game rules, the specific terms for that promotion or game will take precedence for that particular context only.

If you are using the platform on behalf of another person, you confirm that you have their full authority to do so and that the other person has also accepted these terms. Both parties remain individually liable under this agreement.

2Eligibility

To create and use a 345e game account, you must meet all of the following requirements:

• You must be at least 18 years of age. The platform is strictly for adults. If you are under 18, you are not permitted to register, deposit, bet, or play any games on the platform.
• You must be registering as an individual on your own behalf — corporate accounts or accounts registered on behalf of a third party are not permitted without explicit written approval.
• You must not be registered as a self-excluded player on any platform. If you have previously requested self-exclusion on 345e game, you are not eligible to open a new account until the exclusion period has formally ended.
• You must have the legal capacity to enter into a binding agreement under the laws applicable to you.
• You must provide accurate and truthful information during registration. Any account created using false information may be suspended and any funds held on the account may be subject to review before release.

3Account Registration

Each person is permitted to hold only one account on 345e game. Creating multiple accounts — whether under the same name, same contact details, same device, or the same payment method — is a violation of these terms and may result in all associated accounts being suspended and balances voided.

When registering, you are required to provide your real name, a valid contact number, and other details as requested during the sign-up process. This information is used to verify your identity, process payments, and communicate with you about your account. Providing false details during registration is grounds for immediate account closure.

You are responsible for keeping your login credentials secure. Your password should not be shared with anyone. 345e game will never ask for your password through email, chat, or any other channel. If you suspect your account has been accessed by someone else, contact support immediately and change your password.

Account verification may be required before certain features are available — particularly withdrawals above defined thresholds. You may be asked to provide identification documents as part of this process. Verified accounts are less likely to experience delays when processing withdrawal requests.

4Deposits and Payments

All deposits on 345e game are processed in Pakistani Rupees (PKR). The platform supports JazzCash, Easypaisa, Raast, Bank Transfer, debit/credit cards, and mobile wallets. Deposits from payment methods not registered in your name may be declined or may require additional verification.

Minimum deposit amounts vary by payment method and are displayed in the cashier section of the platform. Deposits are credited to your account balance shortly after the payment is confirmed — most deposits through JazzCash and Easypaisa are credited within minutes.

• You must only use payment methods that belong to you. Using another person's payment account for deposits is not permitted.
• The platform does not accept cryptocurrency payments unless explicitly stated otherwise in a platform update.
• If a deposit is made in error, contact support as soon as possible. Deposits that have already been used to place bets cannot be reversed.
• The platform reserves the right to request proof of payment for any deposit if there is reason to verify the transaction.

5Withdrawals

Withdrawals are processed back to the same payment method used for your deposit where possible. This is a standard measure to prevent financial fraud and money laundering. If your original deposit method is no longer available, you will be asked to provide alternative verification before a withdrawal to a different account can be approved.

Withdrawal requests are reviewed before processing. Standard withdrawals are processed within 24 to 72 hours, though most are completed significantly faster. The following conditions must be met for a withdrawal to be approved:

• Your account must be verified (identity verification completed).
• There must be no active investigation or account review on your account at the time of the request.
• Withdrawal amounts must meet the minimum threshold displayed in the cashier section.
• Any active bonus wagering requirements attached to your balance must be completed before the bonus-derived funds can be withdrawn (see Bonuses section below).

Withdrawals of funds that were deposited but never wagered on any game or bet may be subject to a processing review. The platform operates in PKR and all withdrawal amounts will be sent in PKR.

6Sports Betting Rules

All bets placed on the 345e game sportsbook are subject to the specific rules that apply to the sport, competition, and market in question. In the event of any dispute or ambiguity, the platform's ruling on the outcome of a bet is final, subject to the review process outlined below.

General betting rules that apply across all sports include:

• Bets are accepted only while the market is open. Bets placed after a market has closed — including those placed after a match has started when live betting is not available — will be voided.
• If a match or event is abandoned, postponed, or cancelled, bets will be settled according to the rules specific to that sport. For cricket, PSL matches that are reduced in overs due to weather conditions are settled according to the result at the time of abandonment if a result has been determined, or voided if no result has been reached.
• Minimum and maximum bet limits apply to all markets. These are displayed on the bet slip before you confirm your wager.
• In-play (live) betting markets update in real time. Odds may change between the time you submit your bet and when it is confirmed. If the odds change significantly, you will be notified and given the option to accept the new odds or cancel the bet.
• Bets placed on cricket matches — including PSL fixtures, T20 internationals, ODIs, and Test matches — are subject to cricket-specific settlement rules. Player markets are settled based on official match data from the governing body of the competition.
• Accumulator (parlay) bets are permitted. If one leg of an accumulator is voided, the bet is recalculated as if that selection was not included.
• Any bet that is placed using a technical error in the odds (e.g. odds that are clearly incorrect due to a system fault) will be voided regardless of the outcome. The platform reserves the right to correct obvious errors in pricing.

7Casino and Slot Games

All casino games and slot titles available on 345e game — including RNG-based slots, table games, and live casino titles — operate under the rules set by the respective game provider. The platform makes these games available but the underlying game logic, RNG certification, and payout structures are determined by the provider.

The Return to Player (RTP) percentage for each slot title is available within the game information. RTP figures represent theoretical long-term averages across all players and all spins — they do not guarantee any specific outcome in any individual session.

• Live casino games are played in real time with human dealers. All live game outcomes are final once the round is closed and cannot be reversed.
• If a technical disconnect occurs during a live casino round after bets have been placed, the round will be settled based on the recorded game outcome once the session is restored.
• Game history is available in your account section and can be used to review previous rounds in the event of a query.
• Malfunctions in any game — whether RNG or live — void all pays and plays for the affected round. The platform will restore affected balances to their pre-round state.

8Bonuses and Promotions

345e game offers various bonuses and promotions to both new and existing players. Each promotion has its own specific terms and conditions which are published on the Promotions page. The following general rules apply to all bonuses unless stated otherwise in the specific promotion terms:

• Bonuses are credited in PKR and are subject to wagering requirements before any bonus-derived winnings can be withdrawn. The wagering requirement multiplier is specified on the individual promotion page.
• Welcome bonuses and first-deposit bonuses are available to new accounts only. One bonus per household, device, and IP address applies.
• Wagering requirements must be completed within the time limit stated in the promotion. Bonuses that expire before the wagering requirement is met will be removed from the account along with any winnings derived from them.
• Not all games contribute equally towards wagering requirements. Sports bets, slots, live casino games, and table games may have different contribution percentages — these are listed in each promotion's specific terms.
• The platform reserves the right to withdraw, modify, or cancel any bonus or promotion at any time. Players will be notified of material changes to ongoing promotions.
• Any attempt to abuse the bonus system — including creating multiple accounts to claim bonuses multiple times — will result in all bonuses being forfeited and the accounts being suspended.

9Player Conduct

All players are expected to use the 345e game platform in good faith and in accordance with these terms. The following activities are strictly prohibited and will result in account suspension or permanent closure:

• Using automated bots, scripts, or any software to place bets, spin slots, or interact with the platform in a manner that is not consistent with normal human activity.
• Colluding with other players to manipulate the outcome of games, particularly in live poker or live dealer games.
• Using the platform to launder money or process funds derived from illegal activity.
• Attempting to hack, exploit vulnerabilities in, or disrupt the platform's technical infrastructure in any way.
• Threatening, harassing, or using abusive language towards customer support staff or other players.
• Providing false identification or supporting documents during the verification process.

The platform monitors account activity for patterns consistent with the above violations. Where suspicious activity is detected, the account may be temporarily restricted while an investigation is conducted. Funds held on a restricted account will not be accessible until the investigation is resolved.

10Account Security

You are solely responsible for maintaining the security of your 345e game account. This includes keeping your password confidential, not sharing your login credentials with anyone, and ensuring that your registered device is secured appropriately. The platform cannot be held liable for losses resulting from unauthorised access to your account where the breach was caused by your own failure to maintain adequate security.

• If you believe your account has been accessed without your authorisation, contact support immediately. The account will be suspended while the situation is investigated.
• Do not access your account on shared or public computers without logging out completely after each session.
• Enable any two-factor authentication options available within your account settings for additional protection.
• 345e game will never contact you asking for your password, PIN, or full payment card details through any channel.

11Responsible Gaming

345e game is committed to providing a gaming environment that encourages responsible play. Gaming should always be treated as a form of entertainment — not a source of income or a way to manage financial difficulties.

• Set a personal budget for gaming before each session. Only play with an amount you can genuinely afford to use for entertainment, and stop when you reach that limit regardless of the session results.
• Use the deposit limit and session time reminder tools available in your account settings to manage your activity.
• If you feel that your gaming habits are becoming difficult to control, use the self-exclusion feature to temporarily or permanently close your account. During a self-exclusion period, you will not be able to log in, deposit, or receive promotional communications.
• This platform is strictly for adults aged 18 and above. Parents and guardians should use appropriate parental controls on shared devices to prevent underage access.

For more detailed guidance on managing your gaming activity, visit the Responsible Gaming page.

12Account Suspension and Closure

345e game reserves the right to suspend, restrict, or permanently close any account at its discretion. Circumstances that may lead to account action include — but are not limited to — breach of these terms, suspicious activity, failure to complete verification, or prolonged inactivity.

• If your account is closed due to a breach of these terms, any remaining balance may be withheld pending investigation. If the investigation concludes that the breach resulted in financial gain through prohibited means, those funds will be forfeited.
• If your account is closed for reasons unrelated to a terms breach (e.g., your own request or inactivity), any verified balance will be returned via your registered payment method within a reasonable timeframe.
• You may request closure of your account at any time by contacting customer support. Closure requests will be processed within 5 business days.

13Limitation of Liability

345e game provides the platform on an "as is" basis. While every effort is made to keep the platform running reliably and securely, the following limitations apply:

• The platform is not liable for losses resulting from technical outages, internet connectivity issues on the player's end, or delays in payment processing caused by third-party payment providers.
• The platform is not liable for losses arising from a player's decision to place bets or play games — all gaming activity is undertaken voluntarily and at the player's own risk.
• In the event of a disputed bet outcome, the platform's decision — following review of available match data and game records — is final.
• The total liability of 345e game to any player in connection with a single dispute shall not exceed the value of the bet or transaction in question.

14Changes to These Terms

345e game may update these Terms and Conditions from time to time. When material changes are made, the updated version will be published on this page with a revised "Last Updated" date. For significant changes, registered players may also receive a notification via their registered contact details.

Continued use of the platform after an update to these terms constitutes acceptance of the revised version. If you do not agree with an update, you should discontinue use of the platform and contact support to arrange account closure and withdrawal of any remaining verified balance.

15Contact Us

If you have questions about these Terms and Conditions, or if you need to raise a dispute or complaint regarding your account, you can reach the 345e game support team through the live chat option available on the platform. Support is available 24 hours a day, 7 days a week.

For account-related queries, have your registered contact number ready so the support team can locate your account quickly. For disputes relating to specific bets, note down the bet reference number from your bet history before contacting support.